Terms and Conditions

Welcome to the Brookes Prevention Shop

Please carefully read the set out Terms & Conditions of Use & Purchase below. If you continue to browse & use this website (including inputting any information or purchasing any materials) you are agreeing to comply with & be bound by the following terms & conditions which together with our Privacy Policy governs the Brookes Prevention and the Strengthening Families Programme’s relationship with you in relation to this website. If you do not agree to these terms & conditions please do not continue to browse this site, input information or make any purchases.

The terms “Brookes Prevention”, “Strengthening Families Programme”, “SFP”, “us” or “we” refers to the owner of this website which is Oxford Brookes Enterprises Limited whose registered office is situated at Gipsy Lane, Headington, Oxford OX3 0BP acting by the Strengthening Families Programme, School of Health & Social Care, Oxford Brookes University, Jack Straws Lane, Marston, Oxford OX3 OFL.

The term “you” refers to the user or viewer of our Brookes Prevention website.

You agree that your use of this Brookes Prevention website is subject to the following terms of use:

  1. The content of the pages of this website is for your general information & use only. It is subject to change without prior notice. We reserve the right to terminate your use of this website for any reason without notice.
  2. You are responsible for providing accurate & truthful information to us (where required) & you must not provide false or misleading information. You may not use this website to commit any criminal or immoral act.
  3. All information & materials provided on this website are provided “As Is” & neither we, nor any third party that we have used to provide content for this website, provides any representation, warranty (whether express or implied), term, condition, or guarantee as to the accuracy, timeliness, performance, completeness, suitability, merchantability of the information & materials found or offered on this website or that such information & materials shall be suitable for any particular purpose.
  4. You acknowledge & agree that such information & materials may contain inaccuracies or errors & in particular we expressly exclude liability to you howsoever arising for any such inaccuracies or errors in the materials & information to the fullest extent permitted by law.
  5. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. In particular without limitation to the foregoing you agree that we will not be liable to you for any consequential loss, damages, costs, expenses, or other claims that you may incur arising out of your use of the information & materials. It shall be your own responsibility to ensure that any products, services or information available through this website meets your specific requirements. However nothing herein shall be construed as attempting to limit or exclude liability for personal injury or death.
  6. We will not be liable to you howsoever for any interruption in your system, computer viruses, or communication failures.
  7. You agree to indemnify us & all related persons including our employees, officers, agents, consultants & third parties providing contents for this website, & hold all such persons harmless for your breach of these terms & conditions including for infringement of the intellectual property rights, or where your use disparages or invades the privacy of any third party.
  8. This website, & the information & materials provided on it, contains the proprietary name & logo of Oxford Brookes University. Your reproduction or use of such name & logo is prohibited. In addition this website contains material which is owned by, or licensed to us by third parties. This material includes, but is not limited to, the design, layout, look, appearance & graphics of the website. Therefore reproduction of any of the foregoing is also prohibited.
  9. All trademarks, logos & names reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  10. Unauthorised use of this website may give rise to a claim for damages &/or be a criminal offence against you.
  11. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse such website(s). We have no responsibility for the content of such linked website(s).
  12. You may not create a link to this website from another website or document without the SFP’s prior consent.
  13. This website is operated by us in the United Kingdom & we make no representation that that the information or materials provided on this website is appropriate or legal in other locations. Your use of this website & any dispute arising out of your use of this website is subject to the laws of England & Wales & you agree that it shall be determined solely by the exclusive jurisdiction of the courts of England & Wales.

You agree that your purchase of SFP Training Materials from the SFP On-line Shop is subject to the following terms & conditions (Please read them carefully before placing your order & print a copy for future reference):

  1. To purchase SFP 10-14 Training Materials from the Brookes Prevention website you must first be a registered with us. If you are not previously registered with us & wish to purchase materials please contact us.
  2. For security & fraud prevention, the online payments which you make are remotely handled (including checking your card details) by Realex (http://www.realexpayments.com). Consequently we neither collect your card details ourselves, nor have access to them.
  3. Each order that you make shall be an offer by you to purchase materials subject to these terms & conditions. We are entitled to reject any order & will notify you of any such rejection.
  4. You must make payment for any materials ordered by credit or debit card in advance of delivery on the Realex Payments website link on the order page of this website. It is your responsibility to ensure that all details of any order are complete & accurate. All prices are in UK pounds sterling. This may mean that conversion of your currency to UK sterling may be subject to exchange rate fluctuations at the prevailing rate set by your card issuer.
  5. Payment will be immediately debited from your card account at the time you enter your card details on the secure payment page. However before placing your order please contact Dr Debby Allen of the Strengthening Families Programme so that she can confirm that you have completed the 3 day SFP 10-14 (UK) training course with a recognized SFP trainer, & that we have available stock.
  6. If you have completed an SFP training course but you don’t think you’re in our database or known to Dr Debby Allen, then please contact us before you place your order.
  7. The Shopping Cart section of the store is protected by an SSL certificate which is displayed in the bottom right hand corner of each page. It’s validity can be confirmed by clicking on it. Sites secured by QuickSSL utilize 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser & this website’s web servers are private & secure.
  8. All SFP Training Materials are advertised for sale subject to availability. In the event of us being unable to supply the materials ordered, we will inform you as soon as possible.
  9. All SFP Training Materials will be dispatched by us once we have confirmed your eligibility to place the order. We aim to dispatch the materials within 24 hours of confirmation from Realex on cleared payment.
  10. For United Kingdom customers delivery will be via DHL’s next day service at the cost set out on the Shipping & Returns page & materials must be signed for upon delivery. In the absence of a signature, you may be required to collect the materials from us at your own expense.
  11. SFP Training Materials will normally be delivered within 30 days of us accepting your order to addresses within the European Union, or within 60 days to addresses outside the European Union. We will contact you by email if delivery is likely to be delayed beyond these periods, giving you the option to cancel your order.
  12. Postage & packing shall be charged in addition to the price of the materials themselves & will vary according to the delivery address, weight & size of the materials ordered, & the method of postage preferred. Our usual charges for delivery are set out on our Shipping & Returns page & information on postage & packaging will be provided when you make your order.
  13. All materials are delivered with an unconditional 7 day money back guarantee in accordance with your rights under the Consumer Protection (Distance Selling) Regulations 2000. In order to return materials under your money back guarantee, you must email us or write to us at the address or telephone number on the contact page within 7 working days of delivery of the materials, & you must arrange for & pay the cost of returning the materials to us. We will refund the sums paid for the materials delivered to you as soon as possible, but in any event within 30 days of you giving notice to us of your intention to return the materials.
  14. If materials are found to be faulty or damaged upon delivery or not of satisfactory quality, please contact us at the address or telephone number on the contact page within seven working days of receipt of the materials. We will, at our option, deliver replacement materials or refund the price paid. If you wish to cancel an order for any other reason please write or telephone us. Generally speaking if we have not dispatched the materials we can stop the order. However if we have already dispatched the materials in good condition we will ask you to return the materials at your cost but no further charge will be made for materials received in good condition.
  15. While we will take all appropriate technical & organisational measures to keep your personal & financial details secure, unless we are found to have been negligent we do not accept liability for any losses due to the unauthorised access by any person of any information provided to us by you.
  16. We accept no liability for any loss or corruption of data held on your computer, or for any other loss or damage of any kind that occurs to your computer as a result of you accessing our website.
  17. This agreement shall be governed by the law of England & Wales. The parties submit to the non-exclusive jurisdiction of the English courts for the resolution of all disputes arising out of or in connection with this agreement.
  18. SFP Training Materials supplied from this Brookes Prevention website are supplied by:
    Oxford Brookes Enterprises Limited Gipsy Lane Headington Oxford OX3 0BP acting by: The Strengthening Families Programme School of Health & Social Care Oxford Brookes University Jack Straws Lane Marston, Oxford OX3 OFL. VAT Number: 490 9430 29GB
    In the event of any complaint arising from your use of the Brookes Prevention website, please contact us at this address.
  19. These terms & conditions shall constitute the entire agreement between the parties. No variation of these terms & conditions shall be valid unless it is in writing & signed by the parties.